Crisis Management (7 CE)
Course Level: Beginner, Intermediate
Course Developed By: Jennifer Kolb, LCSW
Bio: Jennifer Kolb, LCSW; Social Work Consultant, reviewed and determined the course meets requirements for continuing education in the field of social work. This course is appropriate for masters and clinical level social workers. Jennifer graduated with a Master’s degree in Social Work with a specialization in Marriage and Family Therapy from the University of Louisville, Kentucky. She specializes in school-based psychotherapy with children and adolescents, as well as licensing exam coaching and preparation.
Content By: Gerry Grossman, M.A., LMFT
Course Delivery: Online, Self-Paced
Course Description: People of all ages, cultures and backgrounds can experience a crisis at some point in their lives, brought on by a variety of situations. Crisis situations are new, unpredictable obstacles that seem insurmountable and are psychologically paralyzing. Whether situational or developmental, crises catch a person unprepared and lacking a ready response.
This course contains an overview of a variety of crisis issues, such as violent people, violence within the family, child abuse, intimate partner abuse, dependent and elder abuse, and rape. Treatment strategies and techniques are presented for each of the aforementioned subjects. Also discussed are issues regarding hospitalization and involuntary confinement, as well as legal and ethical issues to consider in a crisis.
- Identify the characteristics of a person in crisis, the goals of crisis intervention and the mental health provider's considerations of treatment, including legal and ethical issues.
- Utilize appropriate techniques and follow appropriate mandates for a range of crisis situations, including domestic violence, child abuse, rape, dependent adult and elder abuse and working with violent people.
- Identify the psychological profiles for a range of victims: Child abuse, males and females victimized by domestic violence, elders and dependent adults, and rape survivors.
- Follow protocol for hospitalization, if necessary.
Course materials can be downloaded or read online. To receive a certificate of completion, you must complete a multiple-choice post-test with a score of 75% or better and complete a course evaluation.